U-Haul in Key Largo, Florida, 33037
※ Download: Uhaul key largo
Utility trailer rentals are also popular with businesses for deliveries and trade-show events. And then had to call again and drive further to drop it off waiting gas and adding up mileage on the rental truck costing us even more money. His service was very poor.
I just wish he would have explained the milage portion. Manager Mario left new girl alone to manage business.
U-Haul in Key Largo, Florida, 33037 - He told me I was wrong and tow dollies can be backed up.
Trailer lights were broken door was messed up and had to struggle to shut. Inside the trailer was dirty. Paper work was incomplete and had no actual drop off location, and was not ever asked how long we wanted the trailer was just told when we had to drop it off. And when we went to drop off the trailer to the nearest lactation was told we had to go somewhere els, and it ended up being closed. And then had to call again and drive further to drop it off waiting gas and adding up mileage on the rental truck costing us even more money. Southbound on Overseas highway, Key Largo there is no visable Uhaul sign at the lot entrance; forced me to make two uturns in heavy traffic - dangerous. The generalmanager became hostile when I pulled into the return lane and he demanded I back up the loaded car dolly. I told him Uhaul operators manual page 16 forbids backing up a tow dolly and moving the returned truck ahead would solve the issue. He told me I was wrong and tow dollies can be backed up. I refused again sighting the decal on the dolly, where in he walked off, no assistance whatsoever. The agent said she would give me a discount. I had one receipt showing the discount, but on return of the truck this was a local rental so I returned to the same location 2 hours later , she did not give me the discount. I questioned her about this, but she doesn't understand English very well. This same employee also messed up our original storage reservation back in May 2018, resulting in us losing the size storage unit we wanted. I will be disputing this charge with my credit card company. This location needs better staffing. Overall I am very pleased. The following day I needed a dolly and contact U-Haul. I confirmed the order and was told the location in Key Largo would be open until 8pm. I arrived at 7:45 and the manager told me he closes at 6:00pm and refused to assist me. I explained I had a 7:45pm reservation and was told by U-haul the location would be open. His service was very poor. The young lady that handled this transaction didn't want to know the drop-off location. She stated that all I needed to do was to call the location where I was going to drop off the trailer. When I called the location, gave them my contract number, they told me that I wasn't in the system and that the pick-up location in Key Largo should have entered the order differently - to reflect the address of the drop-off. After about 5 phone calls back and forth and a call to 800-Go-Uhaul - which was never answered...
The agent said she would give me a discount. I explained I had a 7:45pm reservation and was told by U-haul the location would be open. He told me I was wrong and tow dollies can be backed up. After the rental, when I checked the receipt, they had charged us for the bigger truck instead of the FREE Uhaul key largo they had promised. Utility trailers come in a wide range of sizes and styles so that any car can tow. Overall I am very pleased. And when we went to drop off the trailer to the nearest lactation was told we had to go somewhere els, and it ended up being closed. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Millions of families use our enclosed cargo trailers to move every year. I arrived at 7:45 and the manager told me he closes at 6:00pm and refused to assist me.
